WaslaSim
Terms of Service
Last updated: October 2026
These Terms govern your use of WaslaSim's travel eSIM service. By purchasing or using an WaslaSim eSIM, you agree to these Terms.
The Service
WaslaSim sells prepaid mobile data eSIM plans covering 200+ destinations, provided through our mobile network partners. WaslaSim is a digital service only: no physical SIM card is shipped and nothing is sent by mail.
Delivery & Activation
After payment, your eSIM profile (QR code and activation details) is delivered by email and shown on your order page. You install it by scanning the QR code on an eSIM-compatible device. A QR code can only be installed once.
Payment
All payments are processed securely by our payment provider in US dollars. WaslaSim never receives or stores your full card details.
Refunds
An order is refundable if the eSIM has not been activated and the QR code has not been scanned or installed. Once a QR code has been viewed/scanned, or data has been used, the order is final, except in case of a proven network or technical failure attributable to WaslaSim or its network partners. See our Refund Policy for details. Orders placed for a device that does not support eSIM or is carrier-locked are not refundable: checking compatibility before purchase is the customer's responsibility.
Acceptable Use
You agree to use the service for lawful purposes only, and not to resell, redistribute, or attempt to circumvent the single-use nature of an eSIM profile.
Availability
Network coverage, speed, and availability depend on local mobile operators and are not guaranteed by WaslaSim.
Changes
We may update these Terms from time to time. Continued use of the service after a change constitutes acceptance of the new Terms.
Questions about these Terms? Contact us at support@waslasim.com.